Here are some of our most frequently asked questions. If your question is not answered below, then please do not hesitate to contact us.
If this is found at the time of delivery, notify the driver. Also notify the retailer so that they can replace damaged or missing parts. FAS do not carry spares and cannot be held responsible for damage or missing parts prior to assembly.
The FAS team is made up of over 120 expert assemblers throughout mainland GB to provide you with a friendly and reliable service. Our team are familiar with all the top retailers and our professionals have more than 500 years of experience between them.
Once the assembly is completed satisfactorily. We accept cash or cheque (made payable to ‘FAS Ltd’) given to our assembler or call the FAS Ltd office to pay by credit or debit card, or you may pay by direct electronic transfer to our bank account (EFT). Details are on the invoice provided by our assembler.
Assemblies are normally carried out during normal business hours but can be scheduled for evenings and weekends at no extra cost!
Our offices are open from 9.00am until 9.00pm 7 days a week (Monday through Sunday) – we are ready and waiting to hear from you. Use our answer phone outside these hours, or better still, send us an email at email@example.com.
Our prices start at just £43. They are calculated using historical assembly times, accumulated over thousands of similar past assemblies. The exact price depends on your requirements, so please contact us for a no-obligation fixed-price quotation today.
The price we quote you is all-inclusive, so there are no hidden extras. However, if you live within a congestion charging zone or in an area with car parking fees we will request that you reimburse our assembler directly for these.
We will never charge even a penny more than our quotation unless there is extra work that was not listed in the quotation that you have accepted.
There is currently no VAT to pay as we are not registered for VAT.
Yes, we always need to expand our service to our customers
“From start to finish the service was excellent. JMP rang me to confirm the item was on order and that installation could be arranged immediately. Delivery was speedy and the installation arranged the same day. Ken from the installation Company was excellent and knew the product inside out. He coped with my many enquiries and the finished product is excellent. I recommend this trampoline and the service. Ordered Friday – it arrived and was installed on Tuesday!! Thanks to all.”
Service: 10ft x 15ft Telstar Elite Trampoline Package
“I must congratulate Neil for doing an excellent job under extremely difficult circumstances. Customer most impressed.”
Service: Furniture Addiction
“FAS Ltd – ‘The lack of instructions should not be a problem as our assemblers have built several of these units before.’
Jilly – ‘That’s great thank you! Everyone else I have spoken to said it may be a problem so thanks for confirming!!!’
Service: Instructions Not a Problem
“I trust your company as I have previously used your services to assemble a 3 and 2-door wardrobe. The work and professionalism on that day was A*. ”
Service: 3 and 2-door wardrobe
“‘Pleased to say paid direct to your account today. Thanks for a great job and service’
Service: Great Service
“‘Thank you SO MUCH. The lovely gentleman has just been here and sorted out my table, it was a case of making some adjustments to the main table top and lining it all up again, which he spent lots of time on to get it absolutely perfect. I can’t thank you enough for sorting this out for me and the nicest surprise was when I asked him about payment, and he said that you were taking care of it! Thank you, the service I’ve had from you from start to end has been amazing and I would definitely recommend you and use you for my furniture needs in the future.”
Service: Furniture Addiction
Experienced with building items from: